Set up automatic payment reminders

Papr can follow up on unpaid invoices automatically, so you never have to write another "just following up" email.

How reminders work

Reminders are driven by rule-sets — a sequence of follow-ups tied to how overdue an invoice is. A typical ladder escalates in tone:

1. A friendly reminder a few days after the due date
2. A firmer second reminder
3. An escalation or final notice for seriously overdue invoices

Each step can send an email (and SMS, if you've enabled it). Papr only chases invoices that are actually Sent and unpaid, and it stops the moment an invoice is paid.

Configure it

Go to Dunning to build or edit a rule-set: set the timing of each step, choose the channel, and customize the message. You can assign a rule-set as your default so every invoice you send is covered.

Opt a client out

If a particular client shouldn't be chased, turn on Disable Automated Reminders on their client record — Papr will skip them. You can still send manual reminders.