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Terms of Service

Last updated: June 27, 2026

These Terms of Service (the “Terms”) form a binding agreement between you and Paprhq Inc., a corporation organized under the laws of the State of Florida, United States (“Paprhq,” “we,” “us,” or “our”), and govern your access to and use of Papr — our AI-assisted invoicing platform — together with our websites, applications, APIs, and related services (collectively, the “Service”). Please read these Terms carefully.

1. Acceptance of Terms

By accessing or using the Service, creating an account, or clicking to accept these Terms, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case “you” refers to that entity. If you do not agree to these Terms, you may not access or use the Service.

2. Eligibility

You must be at least 18 years old (or the age of legal majority in your jurisdiction) and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements and that you are not barred from using the Service under the laws of the United States or any other applicable jurisdiction. The Service is intended for business use by freelancers, studios, and small businesses.

3. Description of the Service

Papr is a software platform that helps you create and send invoices, automate payment reminders (“dunning”), accept online payments, and manage your clients and business entities. The Service may use artificial intelligence and automation to assist with drafting, scheduling, and follow-up. We may add, modify, or remove features at any time. The Service is provided as a tool to assist you; you remain solely responsible for the content, accuracy, and lawful use of everything you create or send through it.

4. Accounts and Registration

To use most features of the Service, you must create an account and provide accurate, current, and complete information. We may require you to verify your email address before you can fully use the Service. You are responsible for safeguarding your account credentials and for any activity that occurs under your account. You agree to:

  • keep your password and any authentication credentials confidential;
  • notify us promptly at support@paprhq.com of any unauthorized access or suspected breach of security; and
  • ensure that any team members or collaborators you invite comply with these Terms.

You are responsible for all use of your account, whether or not authorized by you, to the extent caused by your failure to maintain the security of your credentials. We are not liable for any loss arising from unauthorized use that results from your failure to protect your account.

5. Acceptable Use and Prohibited Conduct

You agree not to, and not to permit any third party to:

  • use the Service to send spam, fraudulent invoices, or any unlawful, deceptive, or misleading communications;
  • violate any applicable law or regulation, or infringe the intellectual property, privacy, or other rights of any person;
  • upload or transmit malware, viruses, or any code designed to disrupt or harm the Service or other users;
  • attempt to gain unauthorized access to the Service, other accounts, or our systems or networks;
  • reverse engineer, decompile, or disassemble any part of the Service, except to the extent that restriction is prohibited by law;
  • scrape, harvest, or systematically collect data from the Service except through documented APIs and within published rate limits;
  • resell, sublicense, or commercially exploit the Service without our prior written consent; or
  • use the Service in any manner that imposes an unreasonable or disproportionately large load on our infrastructure.

We may investigate any suspected violation and may suspend or terminate access to the Service for conduct we reasonably believe violates these Terms or harms the Service, us, or others.

6. Customer Data and Content

“Customer Data” means all data, content, invoices, client and entity records, files, and other materials that you submit to or generate through the Service. As between you and us, you own all right, title, and interest in and to your Customer Data. We do not claim ownership of it.

You grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, copy, process, transmit, display, and otherwise use your Customer Data solely as necessary to operate, maintain, secure, and improve the Service, to provide support, and to comply with applicable law. You represent and warrant that you have all rights and permissions necessary to provide your Customer Data and to grant this license, and that your Customer Data does not violate these Terms or any applicable law.

7. Invoicing — No Financial, Tax, or Legal Advice

Papr is a software tool. It is not an accountant, tax advisor, attorney, or financial advisor, and nothing in the Service constitutes financial, tax, accounting, or legal advice. You are solely responsible for the accuracy, completeness, and legality of every invoice, tax calculation, rate, line item, and communication you create or send using the Service, and for determining and satisfying your own tax, regulatory, and reporting obligations in every applicable jurisdiction. Any totals, tax estimates, suggested wording, or AI-generated content are provided for convenience only and must be reviewed by you before use. You should consult qualified professionals regarding your specific circumstances.

8. Third-Party Services

The Service integrates with or relies on third-party services, including email delivery providers, hosting providers, and payment processors (such as Stripe). Your use of those services may be subject to their own terms and privacy policies, and we are not responsible for the acts, omissions, availability, or content of any third-party service. Payments processed through a third-party payment processor are subject to that processor’s terms, and we do not store full payment card numbers. We are not a party to, and are not responsible for, the underlying commercial relationship between you and your clients.

9. Fees and Subscriptions

Certain features of the Service are offered on a paid subscription basis. By selecting a paid plan, you agree to pay the applicable fees described at the time of purchase. Unless stated otherwise:

  • fees are billed in advance on a recurring basis (for example, monthly or annually) according to your selected plan;
  • subscriptions automatically renew for successive periods unless you cancel before the end of the current billing period;
  • you authorize us and our payment processor to charge your payment method for all applicable fees;
  • fees are exclusive of taxes, and you are responsible for any applicable sales, use, VAT, or similar taxes; and
  • except where required by law, fees are non-refundable and there are no refunds or credits for partial periods or unused features.

We may change our fees or introduce new charges by giving you reasonable prior notice. If you do not agree to a fee change, you may cancel your subscription before it takes effect. Failure to pay may result in suspension or termination of paid features.

10. Free Trials and Beta Features

We may offer free trials or free tiers, and we may offer features identified as “beta,” “preview,” or “experimental.” Free trials are for the period we specify and may convert to a paid subscription unless you cancel. Beta features are provided “as is” for evaluation, may be changed or discontinued at any time, and may be subject to additional terms. We have no obligation to make beta features generally available.

11. Intellectual Property

The Service, including its software, design, text, graphics, logos, the “Papr” name and marks, and all related intellectual property, is owned by Paprhq Inc. or its licensors and is protected by intellectual property and other laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. Except for this license, we reserve all rights, and no rights are granted to you by implication or otherwise. You may not use our names, logos, or trademarks without our prior written consent.

12. Feedback

If you provide us with suggestions, ideas, or other feedback about the Service (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use and exploit that Feedback for any purpose, without any obligation or compensation to you. Feedback is provided voluntarily and is not confidential.

13. Termination and Suspension

You may stop using the Service and close your account at any time. We may suspend or terminate your access to all or part of the Service, with or without notice, if we reasonably believe you have violated these Terms, if required by law, if necessary to protect the Service or other users, or for prolonged inactivity or non-payment. Upon termination, your right to use the Service ceases, and we may delete your Customer Data after a reasonable period, subject to our retention obligations and our Privacy Policy. You are encouraged to export your data before terminating. Sections that by their nature should survive termination (including ownership, disclaimers, limitations of liability, indemnification, and governing law) will survive.

14. Disclaimers of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT, CALCULATIONS, OR AI-GENERATED OUTPUT WILL BE ACCURATE OR COMPLETE. YOU USE THE SERVICE AT YOUR OWN RISK.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PAPRHQ INC. OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

16. Indemnification

You agree to defend, indemnify, and hold harmless Paprhq Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your Customer Data; (b) your use of the Service; (c) your violation of these Terms or any applicable law; or (d) your violation of the rights of any third party, including your clients. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with us.

17. Modifications to the Service and These Terms

We may modify, suspend, or discontinue any part of the Service at any time. We may also update these Terms from time to time. If we make material changes, we will provide reasonable notice, such as by posting the updated Terms with a new “Last updated” date or by notifying you through the Service or by email. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Service.

18. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules, and the federal laws of the United States where applicable.

Arbitration. Except for claims that may be brought in small-claims court and requests for injunctive or equitable relief to protect intellectual property or confidential information, you and Paprhq agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered on an individual basis, seated in the State of Florida, and conducted in the English language. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. You and Paprhq agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.

Venue. To the extent any dispute is not subject to arbitration, you and Paprhq agree to submit to the exclusive jurisdiction and venue of the state and federal courts located in the State of Florida, and you waive any objection to such venue.

19. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any order forms or supplemental terms you accept, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements on the subject.

Severability. If any provision of these Terms is held unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.

Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, governmental action, internet or utility failures, or third-party service outages.

Notices. We may provide notices to you through the Service or by email to the address associated with your account. You may send notices to us at the contact address below.

20. Contact

Questions about these Terms may be directed to legal@paprhq.com. For general help, contact support@paprhq.com. Paprhq Inc. is a corporation organized under the laws of the State of Florida, United States.